vmware 无法删除快照


vmware无法删除快照.

使用vcenter 6.0 测试,关机情况下备份,出现:创建快照层次过深.
尝试删除快照出现错误:

A general system error occurred: vim.fault.GenericVmConfigFault

解决方法

  1. 打开存储进入虚拟机所在目录.
  2. 创建临时目录,备份快照文件.
    mkdir ./tmp/
    mv *.vmsn ./tmp/
    mv *.vmsd ./tmp/
  3. 界面上点击删除全部快照.如果失败,重试
  4. 如果步骤3成功.进行磁盘整合.

附上参考文章

A general system error occurred: vim.fault.GenericVmConfigFault

Environment
vCenter 6.7u3
Veeam 9.5.4.2753
Tintri EC6070
Windows Server 2012 R2 Client Machine

Problem

So i have had a few Veeam backup jobs fail with the following error:

Processing Error: A general system error occurred: vim.fault.GenericVmConfigFault

Within vCenter i also see the same error when trying to delete the snapshot.

I tried creating and deleting a snapshot and i got the same error:

Resolution

WARNING: be careful of the files you are dealing with!

Open the Datastore where your Virtual Machine is hosted and create a new folder i called my _JB_Temp

Open your virtual machine directory

Move the following files to the temp folder

*.vmsd
*.vmsn (VM Snapshot)
Then Delete All Snapshots

You should be able to create and delete snapshots and your backup jobs should now complete without error:

Check on your datastore that all delta disks have been merged/deleted

Once you are able remember to clean up the temporary folder on your datastore

If you still have problems i would suggest opening a SR with VMware Support


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